GLOBAL SHIPPING & PAYMENT

ORDER
THANK YOU FOR INTEREST TO ORDER WITH US.
YOU CAN MAKE AN ORDER THROUGH OUR GLOBAL ONLINE STORE (www.en.aazstudios.com).
ALSO YOU CAN APPROACH THROUGH CLICK 'USD' ON THE RIGHT TOP IN KOREAN ONLINE STORE (www.aazstudios.com).

PAYMENT
THE FOLLOWING FORMS OF PAYMENT : PAYPAL ( YOU CAN PAY WITHOUT HAVING TO BE A PAYPAL MEMBER )


SHIPPING

ITEMS THAT HAVE BEEN CONFIRMED TO BE ORDERED WILL BE SENT NEXT DAY ONLY TO THOSE THAT ARE IN STOCK. (Excluding Saturday, Sunday and Holiday)

IN CASE OF PRODUCTS THAT ARE OUT OF STOCK, PROCESSING TIME MAY TAKE BETWEEN 3 TO 10 BUSINESS DAYS DEPENDING ON THE NATURE OF THE PRODUCTION AFTER RECEIVING THE ORDER.

FOR INTERNATIONAL ORDERS, EMS OFFERS INTERNATIONAL EXPRESS MAIL SERVICE, WHICH DELIVERS ORDERS WITHIN 3~7 BUSINESS DAYS FROM THE DATE OF DISPATCH.

(COUNTRIES SUCH AS ITALY, WHERE EMS CONTRACT IS NOT SIGNED WITH KOREA, WILL BE SENT AS STANDARD MAIL SERVICE AND WILL TAKE A WEEK TO THREE WEEKS FROM THE DATE OF DISPATCH.)


IMPORT DUTIES AND TAXES

REGARDLESS OF THE SERVICE YOU CHOOSE, YOU MAY BE RESPONSIBLE FOR IMPORT DUTIES AND TAXES ON YOUR INTERNATIONAL ORDER.
IN ADDITION, SOME ORDERS MAY EXPERIENCE CUSTOMS DELAYS.
UNFORTUNATELY, WE HAVE NO CONTROL OVER THESE CHARGES OR DELAYS AND CANNOT PREDICT WHAT THEY MAY BE.

A SHIPPING CONFIRMATION WILL BE EMAILED TO YOU AND APPEARED IN YOUR ORDER LIST OF ONLINE STORE ONCE YOUR ORDER HAS SHIPPED. PLEASE TRACK & CHECK YOUR ORDER. 

EMS TRACKING LINK CLICK HERE OR YOU CAN TRACK THE DELIVERY AT THE POST OFFICE WEBSITE IN YOUR COUNTRY OF DELIVERY ADDRESS.


RETURN POLICY

All PRODUCTS ARE SHIPPED AFTER INSPECTED.
WE DON'T HAVE RETURN AND CHANGE POLICY IN EXCEPTION THE FAULT OF PRODUCT.
BECAUSE SHIPPING FEE IS EXPENSIVE AND IT TAKES FOR A LONG TIME TO COME AND GO.



IF YOU HAVE ANY QUESTIONS FOR PRODUCT & CUSTOMER CARE, PLEASE CONTACT THROUGH Q & A BOARD OR EMAIL. WE WILL TRY TO GIVE INFORMATION AS SOON AS POSSIBLE.


EMAIL : aaz.studios@gmail.com


CS CALL CENTER 

+82 (0)70-7633-0221

MON-THU / 14:00-17:00 PM

SEOUL, KOREA



SITE DESIGNED BY  a à z studios

SITE DESIGNED BY  a à z studios